The exam could focus on anything from the changing nature of digital audiences to the regulation and financial power of social media giants.
Notes from the lesson: Audience
- 67% female on Instagram and 73% female on Twitter
- Most commonly aged 20-24
- Based mainly in USA, Brazil and UK
- Top occupations: retail, publishing, entertainment, modelling, design or makeup
- Interests: music, reality TV, social networks and fantasy books
- Similar celebrity influencers: Ariana Grande, Beyoncé and Harry Styles
- Media consumption: Zendaya’s followers enjoy MTV, Vogue, E! News, National Geographic, The Times and HBO
- Other brands followers like: Nike, Disney, Netflix, CHANEL, Starbucks and Marvel.
Generation X: Born between 1965 – 1980
Millennials / Generation Y: Born between 1981 – 1995
Generation Z (or iGen): Born 1996 – 2010
- BLM – particularly telling authentic African-American stories in film and TV
- Feminism: “True feminism has to be intersectional.”
- LGBTQ+ rights – including portraying a cis-trans love story in Euphoria on HBO
- Mental health advocate (particularly anxiety)
- Over 180m followers
- Engagement rate of 3.04% (compared to average of 1.7% for accounts with 100k+ followers)
- 5.5m average likes per post
- Twitter was started by Jack Dorsey in 2006. It has over 200 million active users worldwide.
- Twitter’s revenue is around $3 billion.
- Twitter makes most of its money through advertising – promoted tweets or ‘trend takeovers’.
- In 2022 Elon Musk bought Twitter for $44 BILLION and has since added controversial new features.
- Twitter is now coming under pressure from rivals including Meta’s Threads.
- Instagram is an image and video sharing site launched in 2010.
- In 2012 it was bought by Facebook for $1 billion. Facebook and Instagram’s parent company is Meta – a global conglomerate owned by Mark Zuckerberg.
- Instagram has over 2 billion active users worldwide.
- Instagram revenue is more than $40 BILLION.
- Zendaya has 180m+ Instagram followers.
- Online content has increased at a rate far faster than regulators can react to.
- User-generated content (e.g. social media) means tech giants do not technically publish their own content.
- Ofcom can’t impact on American tech giants.
- Online anonymity makes enforcement difficult.
Create a new blogpost called 'Zendaya: Audience and Industries blog tasks' and work through the following to complete your case study.
Audience
Smart Water brand case study

